REFRESH SLEEP MEDICAL CLINIC in Pleasanton, CA, is committed to protecting your personal and medical information. This policy has been fully updated to comply with the federal Health Insurance Portability and Accountability Act (HIPAA) and the stricter standards of California law, specifically the California Confidentiality of Medical Information Act (CMIA).
1. Information We Collect
We collect personal, digital, and health-related information to deliver specialized medical care:
- Personal Identifiers: Your name, phone number, email address, and date of birth.
- Protected Health Information (PHI/CMIA Medical Information): Your medical history, symptoms, medical problems, diagnostic test results, and treatment plans.
- Digital Data: Non-medical personal data collected via our website (such as contact forms or analytics) or by phone call from the patient or by the patient in person, which are handled in alignment with the California Consumer Privacy Act (CCPA).
- Communication: We will use your phone number to communicate appointment reminders or our clinic announcements by SMS or phone call.
2. Strict Limits on Sharing and Disclosure
In accordance with California’s strict privacy standards, we handle your data with extreme care:
- No Disclosure Without Explicit Consent: We will not release your name, phone number, email address, date of birth, or medical problems to any third party without your explicit, written California-compliant authorization form.
- Practice Closure or Sale: If REFRESH SLEEP MEDICAL CLINIC permanently closes or transfers ownership, your medical records will be transferred to the purchasing medical or healthcare facility to guarantee your continuity of care. In strict compliance with the Medical Board of California, you will receive advance notice regarding the closure, the identity of the new facility, and explicit instructions on how to access or transfer your records elsewhere.
- No Marketing Disclosures: We will never use or share your medical information for marketing purposes without your prior written consent, meeting California’s elevated marketing restrictions.
- Legal Exceptions: We only share data without consent when legally mandated, such as to avert a serious and imminent threat to health or safety, or to comply with a valid court order or subpoena.
3. Your Rights
- Record Amendment: You can submit a written request to correct or amend any inaccuracies in your medical profile.
- Revocation of Consent: You may revoke your written disclosure authorization at any time, except to the extent that we have already acted upon it.
- Accounting of Disclosures: You have the right to request a list of certain disclosures we have made of your medical data for purposes other than treatment, payment, or healthcare operations.
4. Contact and Complaints
If you believe your privacy rights have been violated, or if you wish to exercise your rights, you can file a complaint with us. We take complaints seriously and act on it.
REFRESH SLEEP MEDICAL CLINIC
- 5720 Stoneridge Mall Rd., Suite 310
- Pleasanton, California 94588
- Phone: 925-255-1015
- Fax: 925-887-6667